Skip to main content
All CollectionsPoints & Discounts
Ways to redeem: how do I spend points?
Ways to redeem: how do I spend points?

As a customer how can I spend my points?

Updated over a month ago

πŸ›’ Supported on Shopify and BigCommerce

πŸ’³ Available on all plans
πŸ‘€ Accessible to all roles

To redeem points you'll need to make sure you have an account with that store and that you're logged into your account.

There are two ways you can redeem, within the Smile panel & at checkout (store permitting).


Redeem within the Smile panel

This video walks you through the steps to redeem:


Redeem within the checkout

Some stores may have the option to redeem your points at the checkout (incase you forget to while you're shopping!) Here's how you can do that:


FAQ

  • I redeemed this coupon by mistake! How can I undo this?

    • You will have to contact the store's customer support and they should be able to cancel the coupon and refund the points

  • How can I redeem more than 1 coupon at a time?

    • You can check out this article and it explains a little more
      ​
      ​

Did this answer your question?